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May 2023 - How to request a cooling unit

Wednesday, May 17, 2023

How to request a cooling unit
The following information is intended to help eligible Portlanders access a cooling unit through the Cooling Portland Program. The CDPs are responsible for identifying and selecting recipients in the program, the City of Portland is not selecting recipients.

If you or a loved one are experiencing a heat emergency, we urge you to seek a public cooling space or call 211. For more information about how to recognize the signs of heat exhaustion and how to find a cooling shelter or transportation during a heat emergency, visit PublicAlerts

Housing Provider CDPs : If you live in a housing unit managed by one of the following housing providers in the Cooling Portland Program, you can contact your property manager to determine if you are eligible to receive a cooling unit. Housing providers are currently only serving people who live in the housing that they manage.

    Cascadia Behavioral Healthcare

      Central City Concern

        Home Forward

          Innovative Housing

            Northwest Housing Alternatives

              PCRI – Portland Community Reinvestment Inc.

                REACH CDC - Note : REACH CDC is only serving people who are homeowners eligible and participating in their Community Builders program. If you live in a rental property managed by REACH CDC, contact one of the community-based organizations below.

                Community-based organizations: The following organizations are serving low-income Portlanders and have intake processes to determine eligibility and prioritization. If you are Portlander who meets the income qualifications, you can contact one of these organizations to request a cooling unit.

                African American Alliance for Homeownership
                Email: info@aaah.org
                Phone: 503-595-3517

                APANO
                Email: info@apano.org
                Phone: 971-340-4861

                Verde

                  Email: heatresponse@verdenw.org

                    Phone: 541-397-8834 OR 541-936-3743
                    Apply Here (English and Spanish)

                    You may be eligible to receive a cooling unit from your medical provider, whether you live in Portland or in another city:

                    You may be eligible to receive a cooling unit from your medical provider, if you are covered by one of the following organizations: CareOregon, Kaiser Permanente, Legacy, OHSU Health, Providence. Contact Health Share Oregon for more information

                    Health Share Oregon

                      Phone: 503-416-8090

                        Website

                        For people covered by Trillium Community Health Plan

                          Phone (877) 600-5472 | (541) 485-2155 | TTY 711 to request.

                            Website

                            Oregon Health Authority Resources

                              Send an email to: OHA Ombuds Program at OHA.OmbudsOffice@odhsoha.oregon.gov

                                Phone 1-877-642-0450 - Message line only TTY 711 / Fax: 1-503-934-5023

                                Portland Clean Energy Fund

                                  CleanEnergyFund@portlandoregon.gov

                                    503-823-7713

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